Record Union Review 2025: Pricing, Features & Everything You Need to Know

Published on Sep 21, 2024

Record Union Review 2025: Pricing, Features & Everything You Need to Know
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Top Reason to Choose Record Union

Customer support

Record Union has a live chat system where you can communicate with reps at any time and get almost instant feedback. It's subject to their availability, but from my experience, they're pretty available, and if they don't respond instantly, they follow up by email quickly. We're talking about actual people here who understand the service. We're not talking about a bot with canned responses or the whole live chat thing where it's an email form pretending to be a live chat feature. If you value customer service, it's great. 

Keep music in stores

Your music doesn’t get removed if you cancel or can no longer afford to pay. 

Top Features

Payouts

Record Union pays out directly to your bank account in a very long list of currencies, allowing artists across the world to avoid hefty transaction fees. You’re not subject to a 30% tax withholding due to Record Union being based outside of the US which adds to your savings if your country doesn’t have a tax treaty with the US.

 

Things to Note

Stores

Record Union has a limited inventory of stores that pales in comparison to Tunecore, CD Baby, and even Distrokid. You’ll have to make concessions on discovery and exposure in exchange for their Customer support.

Pricing

You’re charged annual fees per release with Record Union. The rates are likely what allows them to provide a higher level of Customer support so it’s a trade-off and comes down to how much you value being able to get direct assistance. Additionally, they charge for UPCs. You must pay Record Union $10 per UPC. They also charge Content ID fees per release on top of their other fees. 

Rating

Transparency is great. Customer support is great because they have live communication, and their pricing scales with providing high-quality customer support to each artist. Payment isn't desirable; they pass on 100% of transaction fees to artists. Stores aren't so great; it won't get your music beyond the usual suspects like Spotify, Apple Music, etc. At the same time, that might not be a bad thing. They work with what they can manage. You may get exceptional service with the limited stores they distribute to, versus poor service with distribution to every platform. Features are great, you get everything you need and more. Fees, they're bad with fees due to charging separately for Content ID, UPCs, and annual fees for each release. Red Flags, there are none. Track record is great. 

The Rundown 

Model:  

Per Release Fee applied annually. The price of each release is compounded. 3 $20 releases would cost you $60 annually and increase with the distribution of each new release. 

Price: 

Top Dog
1-2 Tracks: $17/Yr.
3-5 Tracks: $20/Yr.
6-12 Tracks: $24/Yr.
13 - 99 Tracks: +$1.50 per track/Yr.

World Domination
1-2 Tracks: $23/Yr.
3-5 Tracks: $29/Yr.
6-12 Tracks: $35/Yr.
13 - 99 Tracks: +$1.50 per track/Yr.

Transaction Fees: 

PayPal: 2.9% Uncapped | Free ACH

Stores: 

Very Limited Inventory 

Distribution to New Stores: 

Yes - Free 

Artists: 

Unlimited 

Split Pay: 

Included - Free

Keeps Music Live: 

Yes, your music will not be removed from stores but you will not be paid any royalties until after reactivating your subscription. Royalty payments won't be retroactively applied so you'll only be paid royalties for activity post reactivation. 

Exclusivity:

No Exclusivity clause. 

Customer Support:

Great.

Content ID:

1-3 Tracks: $10
4-6 Tracks: $14
7-12 Tracks: $16
Over 20 Tracks: $20

Streaming Fraud Policy 

Takedowns + Fines 

UPC Codes:

Included (+$10) + Bring your own (Free)

Check the Comparison Charts for the most updated and comprehensive information

Final Assessment 

Record Union offers great customer service, but you pay for it. You're charged per release annually, and that's rare these days. Record Union also charges additional fees for Content ID and UPCs, which make it an expensive option. Outside of Customer support, there isn't much else it provides that would make it a more appealing option than its competitors, but I could easily reverse that statement. Great customer support is more important than most of the other stuff you get with competing distributors. 

Tour Record Union's website: recordunion.co 

Rating

We measure service quality on a scale of 0 - 5 feature by feature. The lower the score, the worse the service quality. The higher the score, the better the service quality.

5/5
5/5
2/5
2/5
5/5
5/5
2/5
5/5
5/5
Overall Rating: 4/5

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